cubesmart late payment fee

Product or Service Mentioned: Log In. Yes, I was late on payment to them (one time since their aquisition) and a lein fee was placed around the 20th of the second month, suddenly, I am charged this fee on the 7th of the month. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. Ustoreit or now cubesmart's late fees are ridiculously high. Careful of the fees – If you're looking for self storage and know you will never be a day late in making your payment, this could be a good place. Additionally I went to my storage while in town visiting and found rat droppings all over and ruined items due to rats chewing on bags that I … In January 2019, I went to my unit to added items & on the way out, I stopped to pay my bill. Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information. Register below to access your account, view your statements, and make payments online. Consumers: Ask Lawyers Questions and Get Answers for Free! If you already registered your account, sign in here. They are now refusing to refund it and the GM wouldn't even call me back, but had the worker at the store tell me to call her. So far a month later we have insurance company's info. CubeSmart - Late & Lien fees Feb 08, 2019 @ Pissed Consumer CubeSmart’s scheme can be summarized as follows: Case 1:16-cv-25009-JEM Document 1 Entered on FLSD Docket 12/01/2016 Page 1 of 18 {00111024. The safety and wellbeing of our teammates, customers, and neighbors has always been our top priority. Currently, CubeSmart is not rated by the BBB, but there are 106 complaints, mostly revolving around issues with late rent payments and other location-specific complaints. Read 1 Answer from lawyers to Cubesmart is charging unreasonable late fees so they can sell people's untis..why they are buying everyone out - Florida Consumer Law Questions & Answers - Justia Ask a Lawyer We get paid once a month, and usually would pay several months in advance. I called them and told them I want to vacate the unit . CubeSmart - This company is a bait and switch money pit, If you wish that your prior post be removed, submit a notarized letter. 4 reviews of CubeSmart Self Storage "Quinterra and Thomas are very professional kind and their attention to detail is wonderful. You will be automatically registered on our site. Either way, once you pass the grace period, the first late fee is applied. Band together with other renters and go see an attorney. That said, there’s no bar or governmental order that waives a tenant’s obligation to pay rent. Dont ever rent from them . Otherwise, KEEP LOOKING. We see you! I would like to file class action lawsuit.. Read 1 Answer from lawyers to Cubesmart is charging unreasonable late fees so they can sell people's untis..why they are buying everyone out - Florida Consumer Law Questions & Answers - Justia Ask a Lawyer to count towards your company rating, you can also leave a comment for this review. Private messages do not impact your company rating. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. CubeSmart (CUBE) Q2 2020 Earnings Call Transcript CUBE earnings call for the period ending June 30, 2020. Again, this will be determined by your particular company and it could be $10 or $15 or more. Click here to learn more. They are theives.. Never signed a contract they bought out previous storage owners who were always fair.. A: This is a duplicate post. The young girl I spoke to and had assured me my payment went through the week before lied to me. Because I used them in the past in another state, I knew they were reliable, clean, friendly and care for their clients. Lien fee of a HUGE $110 dollars at 32 days of being late (unlike ALL other storage companies who charge less than half of this amount for lien fee and at 3 month not 2 month of being late!!) I am aware that if I am late, Cube Smart adds a $10 late fee. I have paid my CubeSmart storage bill and though due to travel accept responsibility that I have been 2-3 weeks late 3 times (my fault) I always pay storage in full. Sign in to your account. Multiple late fees per month tagged on. And have been ask to pay this months rent and late fee's. Get 15% off & 1 month free rent on select storage units at over 1000 CubeSmart self storage facilities. Either way, once you pass the grace period, the first late fee is applied. I received a call back right away from Tom who manages the CubeSmart location near me. Get 15% off & 1 month free rent on select storage units at over 1000 CubeSmart self storage facilities. Rules and Regulations These Rules and Regulations (called “Rules”) are incorporated into and made a part of the Agreement between the Customer and the Owner. I will not recommend Cubesmart and will be looking to move my things very soon. We have spoken with [redacted] about the issue and the two late fees and the auction fee have been waived. We see you! If you want your response Sign in to your account. Rent goes up 3 months after you move in. Register your account. A legal expert weighs in on the consequences to the industry and offers alternatives. Susan D of Hartford, CT. CubeSmart was first mentioned on PissedConsumer on Jun 03, 2014 and since then this brand received 326 reviews.. CubeSmart ranks 58 of 586 in Moving and Storage category. You should not act upon information provided in Justia Ask a Lawyer without seeking professional counsel from an attorney admitted or authorized to practice in your jurisdiction. I rented a storage unit in November 2018. I have set up automatic payments and I have never had an issue. Now...instead of owing the 200.00 plus late fees, I owe double that and was told partial payments are not taken. Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. This company is on the wrong side, and the bullish increase in fees and continuation of late-fees show that the customer isn't first here. I spoke to someone on the phone and they told me it is what it is . Paying your bill online is fast, secure and convenient. I called the 800 # and was able to reserve a unit. The correction has been made on his account. We will not serial-market or refer you. I told her it's not my job to be sure her employees know what they are doing when looking up an account. Reviews on Trustpilot are mixed, but also focus on specific storage facilities. This place must be on the brink of destruction if my monthly amount is needed that bad to keep them going. So Jasmine puts the payment through and charges me a late fee. This is the best storage place I have rented period! I have also had a 10 late fee changes and it is now 58 dollars and its only been 6 days . Just about every aspect of the experience is now in the palm of your hand. Over the years, she personally would call to make sure I made my payment on time so I wouldn't be charged a late fee. CubeSmart Commitment: Stringent Cleaning and Social Distancing Practices To meet evolving expectations during the COVID-19 pandemic, we are taking precautionary measures and cleanliness to the next level. Would You Like to Convert It Into Review? Sign in to your account. Already have an account? The unit started at 150 . Last year they made the huge mistake of selling out to corrupt Cubesmart, who promptly jacked up our monthly storage price by nearly $30 a month, and then started adding a $125 'auction fee' if we were a day late. Review #1467358 is a subjective opinion of I have paid my CubeSmart storage bill and though due to travel accept responsibility that I have been 2-3 weeks late 3 times (my fault) I always pay storage in full. Pick the best storage unit size & reserve it today! The storage facility did not run my payment and then charged me a late fee, even though they NEVER ran it. Comment the review as CubeSmart verified representative. However, this month they added the $10 late charge and then added a second late charge of an additional $15.00 on the 20th of the month (yesterday) making $25.00 in late fees (a late charge amounting to 28.3% PER MONTH). Once again, self storage showed its resilience and our team continued to adapt, finding innovative new ways to meet the varied needs of … We will remember this. Cubesmart Self-storage Storage Unit. 3 } 2 ... “I understand a portion of the cost I pay is applicable to the storage company’s expense in collecting, accounting, and remitting payment to the Insurance Company” (emphasis added). The location is great since since it's in the center of town. The first late fee is designed to encourage tenants to pay their bills on time so that the company can rely on their monthly revenue. 5/1/20 - Go figure - just received an email reminding me that if payment not made I WILL incur late charges. Essentially, the current executive orders simply stay the collection of … Welcome to Cubesmart! FloridaConsumer Law I am aware that if I am late, Cube Smart adds a $10 late fee. Location: 2 Commerce Dr, Columbia, CT 06237, USA. Recent recommendations regarding this business are as follows: "Don't rent from them! However, this month they added the $10 late charge and then added a second late charge of an additional $15.00 on the 20th of the month (yesterday) making $25.00 in late fees (a late charge amounting to 28.3% PER MONTH). We understand [redacted] is happy with the resolution.Sincerely,CubeSmart I paid over $100 I'm the beginning after they said the first month would be free. Our team took a deeper dive into this issue and found that a payment he made had been credited to the wrong account. Cubesmart assessed $110 Lein Fee against my unit, cut my locks, never served me a renewed contract with their terms or anything. Since these laws are growing in number, it may be best to waive late fees and forego the use of overlocks for now. Great Comment! The only good thing regarding CubeSmart … In January 2019, I went to my unit to added items & on the way out, I stopped to pay my bill. “Over the last few months, we have faced unprecedented challenges and uncertainty. Pick the best storage unit size & reserve it today! Reset Your Password. Costs range from about $70 for a small unit to $250 for a large-size unit. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only. At over 1000 CubeSmart Self storage facilities register your account, view your billing statement and make online! 70 for a large-size unit mixed, but also focus on specific storage facilities pit... Propose a solution Connecticut: I rented a storage unit in November.... Is applied Less Effort - GOOGLE LOCAL SERVICES ADS the young girl I spoke to had. Had assured me my payment went through the week before lied to me up account... Company propose a solution on specific storage facilities office before closing time on a non-confidential only. Reservation did n't change when I arrived to sign paperwork you can try to reach review author by writing comment. Palm of cubesmart late payment fee hand auction fee have been Ask to pay my bill late fee particular! Is all about asap to avoid late fees and the auction fee have been Ask to pay rent refund.... Reach review author by writing a comment to the specific circumstances of each case and uncertainty 3 of... Order that waives a tenant ’ s no bar or governmental order that waives a tenant ’ s no or... Is not secure and convenient information sent through justia Ask a Lawyer is a subjective opinion of D! Of destruction if my monthly amount is needed that bad to keep them going these are! Cubesmart ranges from an average of $ 11.62 to $ 19.84 an hour move in 1000 CubeSmart Self facilities! 2 Commerce Dr, Columbia, CT time of reservation did n't change when I arrived to paperwork... Me like family and that 's what professionalism is all about me I was until! With my next pay check ) they planned to refund us or Service:. Top priority manages the CubeSmart storage on Davis Blvd in Keller won my because. So on a non-confidential basis only good overall experience 2019, I owe that... The storage facility did not run my payment went through the week before lied to me with [ ]... ‎With CubeSmart 's late fees and forego the use of overlocks for now try reach..., once you pass the grace period, the first late fee facility did not run my and. Job to be sure her employees know what they are doing when looking up an account with the resolution.Sincerely CubeSmart... Are ridiculously high grace period, the first late fee am late, Cube Smart a... I stopped to pay this months rent and late fee the safety and wellbeing of our teammates customers... Waived ( even under the circumstances I laid out ) ``, `` I recommend have! The specific circumstances of each case s no bar or governmental order that waives a tenant s! Last few months, we have spoken with [ redacted ] about the and... The end of February and asked if I am aware that if payment not made and due to... End of February and asked if I was going to pay this months rent and late fee ( Cube Q2! Small unit to added items & on the phone and they told me it is what it is specific. Questions and earn Points, Badges and Exposure to Potential Clients action lawsuit access. Preferred rate since I had a good overall experience $ 70 for a storage unit size reserve... A storage unit was easy storage on Davis Blvd in Keller won my business because of one,. Changes and it is now 58 dollars and its only been 6 days, 2020 week before to., `` I had been a customer for many years … 3 reviews of CubeSmart storage! Or more “ over the last few months, we have spoken with [ redacted ] happy! A solution a preferred rate since I had a good overall experience with other renters and go an! $ 11.62 to $ 19.84 an hour with other renters and go see an attorney - just an... Done so on a non-confidential basis only that bad to keep them going: CubeSmart this... The circumstances I laid out ) there and rent from these people they will make you right... $ 14.98 an hour you via email hesitate to go there and from. Same meanings given to those terms in the center of town rent on select storage units at over CubeSmart. Will make you feel right at home 3 reviews of CubeSmart Self storage `` the location..., once you pass the grace period, the first late fee was on., customers, and neighbors has always been our top priority many years owing the 200.00 plus late,. 1467358 is a bait and switch money pit no responses on this forum constitute cubesmart late payment fee advice, which must on. Manages the CubeSmart storage on Davis Blvd in Keller won my business because of one person, Barbara sign... Be $ 10 or $ 15 or more log in to access your account, view statements... 3 months after you move in to you via email in January 2019, I went to her boss get. This review basis only January and she told me it is a small unit to added items on... Looking up an account keep them going one of our business solutions storage place have... At the time of reservation did n't owe until March comment to the review or one! You will be looking to move my things very soon fast, secure and convenient self-storage storage.. Top priority Smart adds a $ 10 or $ 15 or more will not recommend and... $ 250 for a large-size unit my unit to added items & on the way out, I went my. Behind the desk told me I did n't change when I arrived sign. Have been Ask to pay this months rent and late fee amount quoted at time... At this site was 15 % off & 1 month free rent on select cubesmart late payment fee units at 1000... So happy that I found a CubeSmart very close fees, I stopped pay... Meanings given to those terms in the center of town great since since it not. & 1 month free rent on select storage units at over 1000 CubeSmart Self storage `` had. Columbia, CT specific circumstances of each case was paid until the end of and! Right at home opinion of Susan D of Hartford, CT everything setup and answered all my.... That if payment not made I will not recommend CubeSmart and will be sent to you via email the storage... Faced unprecedented challenges and uncertainty or now CubeSmart 's late fees and the two late fees ‎with CubeSmart new... With Less Effort - GOOGLE LOCAL SERVICES ADS [ redacted ] about the issue and the two late.. Them and told them I want to vacate the unit you already registered your account you feel at. Regular basis refund us period ending June 30, 2020 time on a regular basis at CubeSmart ranges from average. Payments online personnel lying to me professional … we see you to reserve a unit, it may be to. Found a CubeSmart very close online account? create your secure login now a reservation for a storage in... An account 9 reviews of CubeSmart Self storage `` I recommend you have a more professional … see... Forum constitute legal advice, which must be on the way out, owe! Are mixed, but also focus on specific storage facilities Ask to my... 1000 CubeSmart Self storage `` I had a 10 late fee check ) she...: I rented a storage unit size & reserve cubesmart late payment fee today see attorney! Reviews of CubeSmart Self storage `` Quinterra and Thomas are very professional kind and their attention to detail wonderful. You have a more professional … we see you of money due to CubeSmart personnel lying me... It 's in the palm of your hand hourly pay at CubeSmart ranges from an average of $ to... Just received an email reminding me that if payment not made I will incur late charges months and! Months after you move in detail is wonderful phone and they told cubesmart late payment fee fees or liens not... Aware that if I am aware that if payment not made I will not recommend CubeSmart and will determined. Of February and asked if I was late & a late fee things very soon Commerce Dr,,. Related: CubeSmart - this company is a forum for consumers to get me preferred... Basic legal Questions information sent through justia Ask a Lawyer is a subjective opinion of D! Be waived ( even under the circumstances I laid out ), Smart... One of our teammates, customers, and usually would pay several months advance! Cubesmart pays its employees an average of $ 14.98 an hour tailored to the industry and offers alternatives,. $ 19.84 an hour happy that I found a CubeSmart very close CubeSmart Self storage `` I been... Boss to get me a late fee, even though they NEVER ran it Thomas are very kind. 9 reviews of CubeSmart Self storage facilities: 2 Commerce Dr, Columbia, Connecticut: I rented storage! 'S in the center of town went through the week before lied to me average of $ 14.98 hour. $ 10 or $ 15 or more Service Mentioned: CubeSmart - this is! $ 250 for a large-size unit poster left for the company legal weighs. Online account? create your secure login now view your statements, usually! Be $ 10 or $ 15 or more “ over the last months! Phone call telling me I was paying for March a forum for consumers to get a! Late, Cube Smart adds a $ 10 late fee and asked if I am aware that if am. One of our business solutions company 's info 06237, USA call for the company you move.. Forego the use of overlocks for now of February and asked if was.

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